Shipping policy

Shipping Policy

Currently, we only ship within the United States. At this time, we do not offer international shipping.

✅ We offer free shipping on all orders.

For most orders, we ship primarily via UPS or FedEx.

The exact shipping method will be determined once the order is dispatched, as it may vary depending on factors such as weight, location, and other logistical circumstances. This means that, in some cases, we may use a postal service different from the one selected during checkout, provided the delivery times are the same.

Processing and Delivery Time

Processing times may vary depending on order volume during certain seasons.

  • Processing time: normally between 1 and 3 business days
  • Transit/shipping time: normally between 3 and 5 business days, depending on the destination and provided there are no unforeseen issues (such as bad weather or other circumstances beyond our control)

Order Tracking

Once your order has been shipped, you'll receive a confirmation email with a tracking number so you can check the status of your shipment.

Please note that tracking information may take up to 72 hours to become available.

Order Not Received

If you have not received your order within 10 days of receiving the shipping confirmation email, contact us at:

📧 contact.urbankix@gmail.com